REFUND POLICY

Payments are processed by Stripe in the displayed TRY or USD currency. Your card details are never stored on this site.

How payment works

Your card is not charged immediately. The amount is first placed on authorization hold and captured only when your placement succeeds.

If another user replaces it first

If another user replaces the current placement before your payment is captured, your card will not be charged. Your bank may temporarily show an authorization hold.

If payment fails

If capture cannot be completed, your message is not published and the previous placement is restored.

Published placement

Once payment has been captured and your message has been published on the homepage, the digital service is considered delivered. Being replaced later is not, by itself, grounds for a refund.

Content removed for rule violations

Payments for content removed due to a publication-rule violation are generally not refundable. Contact us if exceptional circumstances apply.

Technical failure

If we capture payment but fail to publish your message because of our error, the amount is refunded in full.

Refund timing

Approved refunds are returned through the payment provider and usually appear within 5–10 business days, depending on your bank.